Delivery from Springfield Poultry

Springfield Poultry work with a reliable nationwide courier service to allow free range and organic chicken delivery all over the UK. We send all our meat out cut to order, allowing a personalised and fresh service.

All poultry deliveries made from Springfield Poultry are during the weekdays. Weekend delivery is not something we offer as standard. Should you wish to have your products sent for the weekend, please give us a call or send us an email. Note: All orders sent for weekend delivery will incur an additional delivery charge.

Packaging 

We hand prepare and use vacuum packaging to extend the freshness of our products. On some occasions we cannot vacuum pack our products, for example with our whole chickens or products with bone. To pack our whole birds, we instead send the product out on a polystyrene tray which we then overwrap. All poultry products are labelled and packaged within insulated boxes and are accompanied by ice packs. Unless otherwise specified, all our meat is sent out fresh weekly.

Delivery Charges

  • All orders exceeding £59 receive free UK mainland delivery. Orders below £59 will incur a charge.
  • For orders between £39-£58.99 we charge an £8.00 delivery fee.
  • For orders up to £38.99 we charge a £15.00 delivery fee.

Alternatively you can collect from the farm for free, with no minimum order quantity.

Customers do have the option to collect their goods from Springfield farm if preferred. However this should be done from Tuesday 2pm onwards. To ensure your order is ready to collect, it is advised to ring the farm prior to collection to ensure minimal waiting times. There is no MOQ for farm collection. Please note that methods of payment at the farm are cash, cheque and card.

Dispatch queries

We shall dispatch your free range and organic poultry order via courier service. Unless stated otherwise. We send all our parcels via courier service, who advise all orders shall arrive with you no later than 12pm. If for any reason your parcel has not arrived by 12pm please give us a ring and we will try to resolve any problems.

To guarantee freshness of our birds, orders are delivered to your door Wednesday, Thursday and Friday (with Thursday being the nominated delivery day). To change the nominated day, please specify in the comments box at the checkout.

All orders are delivered before 12pm. If you are out at the time of your Springfield Poultry order our courier service will endeavour to leave your goods in a safe place until your return. This is because perishable goods cannot be returned to the courier depot. Your items shall be left in a porch area, garden shed, behind the wheelie bin or wherever stated on your order.

When will my order arrive?

Dependent upon the availability of our fresh products, orders placed on a weekday can be delivered in the same week, as a rough guideline:

  • Orders made between Saturday and Wednesday* morning are usually dispatched within the same week, unless otherwise stated by Springfield Poultry. *Subject to availability.
  • Orders made after Wednesday 1pm generally are sent out for the following weeks delivery, due to availability and logistical arrangements.
  • When ordering frozen goods, delivery can usually be guaranteed between Tuesday and Friday, unless otherwise specified.

Delivery outside of mainland UK

For orders in Northern Ireland, Scotland and the Higher Hebrides delivery service can take up to 3 days for delivery. With the potential to incur an additional delivery cost. Please ring or email for enquiries.

Timeslot deliveries

For an additional delivery charge we can organise a time slot delivery. Whether it’s before 10am or on a Saturday. Just ring or email for enquiries.

Fresh or frozen produce

At Springfield Poultry we devote our time to delivering high quality fresh poultry to your door. However, we understand sometimes fresh isn’t always most convenient. If you would prefer your organic free range chicken to arrive frozen that’s no problem! Just pop a comment for frozen goods at checkout and we will be happy to deal with your request.

Free Range Duck

All our free range duck products at Springfield Poultry are supplied from a well established free range farm. Because we do not rear the ducks on our farm, availability of fresh produce is dependent upon when orders are made.

To ensure you have fresh duck added to your Springfield order we request you place your order on Friday before 12pm. This would mean your fresh duck would be added to your order for the following week.

Should you place an order on a Monday for same week delivery, you may be supplied with frozen duck. Should you wish to have a fresh duck delivery, your order will dispatched for the following week with the rest of your chicken order. To read more about our free range ducks & their free range farm click here.

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